Medical Secretaries and Administrative Assistants
The Medical Office Administration curriculum prepares individuals for employment as medical administrative personnel in the areas of medical office, medical billing and coding, dental office, patient services, and medical documents.
Course work includes medical terminology, computer applications, medical office management, medical coding, medical insurance and billing, medical legal and ethical issues, oral and written communication, and other topics depending on the subject area selected within this curriculum.
Graduates should qualify for employment opportunities in a variety of medical office positions in medical and dental offices, hospitals, insurance companies, laboratories, medical supply companies, and other healthcare related organizations. Upon graduation, students may be eligible to sit for industry recognized certification exams.
Upon successful completion of this program, the student should be able to:
- Generate business documents with accuracy, presenting information in a clear and professional manner.
- Demonstrate proficiency in Medical Office Administration workflows and teams.
- Apply critical thinking strategies to logically solve problems that arise in a medical administrative environment using analysis, synthesis, and evaluation.
- Apply professional and ethical standards in the healthcare setting, demonstrating a commitment to responsible and principled conduct while delivering patient care.
- Utilize technology to efficiently carry out administrative tasks essential for daily operations in a medical setting, ensuring streamlined processes and improved productivity.
A.A.S. in Medical Office Administration – Medical Billing and Coding Track (A25310A)
Program of Study
| Fall Semester | |||
| ACA-111 | College Student Success | 1 | |
| OST-131 | Keyboarding | 2 | |
| OST-141 | Med Office Terms I | 3 | |
| OST-148 | Med Ins and Billing | 3 | |
| OST-164 | Office Editing | 3 | |
| Spring Semester | |||
| ENG-111 | Writing and Inquiry | 3 | |
| OST-136 | Word Processing | 3 | |
| OST-142 | Med Office Terms II | 3 | |
| OST-247 | Procedure Coding | 3 | |
| OST-248 | Diagnostic Coding | 3 | |
| Summer Semester | |||
| CIS-110 | Introduction to Computers | 3 | |
| ENG-114 | Prof. Res. & Reporting | 3 | |
| HUM-115 | Critical Thinking | 3 | |
| PSY-150 | General Psychology | 3 | |
| Fall Semester | |||
| MAT-143 | Quantitative Literacy | 3 | |
| OST-161 | Medical Office Procedures | 3 | |
| OST-260 | Adv Coding Methodologies | 3 | |
| OST-280 | Electronic Health Records | 3 | |
| ! | Major Elective | 3 | |
| Spring Semester | |||
| OST-149 | Medical Legal Issues | 3 | |
| OST-249 | Med Coding Certification Prep | 3 | |
| OST-288 | Medical Office Administration Capstone | 3 | |
| WBL-110 | World of Work | 1 | |
| ! | Major Elective | 3 |
! Major Electives – BUS 260, OST 134, OST 137, OST 263, WBL 111
A.A.S. in Medical Office Administration – Patient Services Representative Track (A25310B)
Program of Study
| Fall Semester | |||
| ACA-111 | College Student Success | 1 | |
| OST-122 | Office Computations | 3 | |
| OST-131 | Keyboarding | 2 | |
| OST-141 | Med Office Terms I | 3 | |
| OST-148 | Med Ins and Billing | 3 | |
| Spring Semester | |||
| OST-136 | Word Processing | 3 | |
| OST-142 | Med Office Terms II | 3 | |
| OST-149 | Medical Legal Issues | 3 | |
| OST-247 | Procedure Coding | 3 | |
| OST-248 | Diagnostic Coding | 3 | |
| Summer Semester | |||
| CIS-110 | Introduction to Computers | 3 | |
| ENG-111 | Writing and Inquiry | 3 | |
| HUM-115 | Critical Thinking | 3 | |
| PSY-150 | General Psychology | 3 | |
| Fall Semester | |||
| BUS-260 | Business Communication | 3 | |
| ENG-114 | Prof. Res. & Reporting | 3 | |
| MAT-143 | Quantitative Literacy | 3 | |
| OST-161 | Medical Office Procedures | 3 | |
| OST-164 | Office Editing | 3 | |
| Spring Semester | |||
| BUS-151 | People Skills | 3 | |
| OST-263 | Healthcare Customer Relations | 3 | |
| OST-288 | Medical Office Administration Capstone | 3 | |
| WBL-110 | World of Work | 1 | |
| ! | Major Elective | 3 |
! Major Electives – OST 134, OST 137, OST 249, OST 260, OST 280, OST 284, WBL 111
Medical Administrative Specialist Certificate (C25310A)
Program of Study
The Medical Administrative Specialist certificate prepares individuals for basic skills necessary for entry-level employment, such as keyboarding, medical terminology, and medical office software applications.
| CIS-110 | Introduction to Computers | 3 |
| OST-141 | Med Office Terms I | 3 |
| OST-142 | Med Office Terms II | 3 |
| OST-148 | Med Ins and Billing | 3 |
| OST-149 | Medical Legal Issues | 3 |
| OST-161 | Medical Office Procedures | 3 |
Medical Insurance Specialist Certificate (C25310B)
Program of Study
The Medical Insurance Specialist certificate is designed to provide individuals with the basic knowledge and skills necessary for entry-level employment to complete basic medical billing and medical coding tasks such as insurance verification, claim form completion and filing, and procedure and diagnostic code selection.
| OST-141 | Med Office Terms I | 3 |
| OST-148 | Med Ins and Billing | 3 |
| OST-142 | Med Office Terms II | 3 |
| OST-247 | Procedure Coding | 3 |
| OST-248 | Diagnostic Coding | 3 |
| OST-149 | Medical Legal Issues | 3 |
Earn College Credit in High School
A CCP pathway for high school juniors and seniors is available for this program. Visit the Career and College Promise page for more information.
The Career and College Promise (CCP) Program provides opportunities for eligible high school students to start college early, where courses can count for dual credit (credit in the high school and college at the same time), all TUITION-FREE! CCP students accelerate completion of college certificates, diplomas, and associate degrees that provide entry-level job skills and/or lead to college transfer credit.
Graduates of these programs and certificates may be eligible to sit for industry-recognized certifications.
Out-of-state students seeking to enroll in a program or course leading to professional licensure or certification should contact Dr. Allisha Hicks, Dean of Business to discuss enrollment and professional licensure options available. Students may view the Professional Licensure information page to learn more.
Program Coordinator - MOA/OA
Department: Faculty
Phone: (252) 246-1324
Email: mcox@wilsoncc.edu
Office: G228
